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Domestic Shipping
International Shipping
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Transit Time
- Standard Shipping: 1-5 business days
- Express Shipping: 1-2 business days
Frequently Asked Questions
As of now, we only ship within Canada. However, stay tuned because we will be expanding internationally in the near future. Keep an eye for our updates for any changes regarding shipping destinations.
Please reach out directly to the carrier if you are having an issue with your tracking information.
*We at Sparq Creations do not have any additional information other than what is already provided via the tracking information.
Of course! If you have not received tracking information, then please reach out to support@sparqcreations.com for a refund. Please allow 3-10 business days for the refund to process, depending on your bank institution.
We are very sorry about this! Please reach out to support@sparqcreations.com within 7 days of delivery so we can process a replacement order.
Refunds + Exchanges
At Sparq Creations, all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products that have been damaged during shipment if photographic proof of damage is sent to Sparq Creations within 3 days of delivery.
You may return your unused candle for a full refund, less shipping and handling, within 7 days of delivery. The customer is responsible for paying return shipping charges. For further details, please contact us at support@sparqcreations.com.
Get it quick
Most orders ship within 2-7 business days.